Insurance Coverage

All students will be covered for accidents under MOE Group Personal Accident (GPA) Insurance Plan for Students. Insurance coverage applies to accidents that happen within the school premises and during school-related activities outside school.

Parents/guardians will have to pay for medical treatments upfront, before submitting claims to Income Insurance Limited (Income Insurance) for reimbursement. Please note the applicable limits and coverage for medical expenses. Ineligible expenses or expenses in excess of the limits will be borne by the students/parents/guardians.

Parents/guardians should also take note that medical treatments at private hospitals will typically cost higher, and parents/guardians may need to pay more out-of-pocket expenses if treatment costs exceed the policy’s coverage

Summary of Claims Procedures

All claims must be submitted online as soon as possible subjected to a cap of 365 days from the date of accident.

You may click / scan the following QR Code to access the GPA Portal

New Claim Submission

1. Go to Income Insurance’s GPA portal at https://studentgpa.incomegroupins.com.sg

2. Click on “New/Follow up Accident Claim”

3. Select “New Claim” Under “Claim Type”

4. Complete online claim form

5. Upload tax invoice(s), receipts (outpatient/inpatient claims) and required documents

6. Confirmation email will be sent to parents or students, and school administrator

Follow up Claim Submission

1. Go to Income Insurance’s GPA portal at https://studentgpa.incomegroupins.com.sg

2. Click on “New/Follow Up Accident Claim”

3. Select “Follow Up Claim” Under “Claim Type”

4. Upload tax invoice(s), receipts (outpatient/inpatient/dental claims) and required documents

5. Confirmation email will be sent to parents or students, and school administrator

Enquiry on Status of Claims

1. Go to Income Insurance’s GPA portal at https://studentgpa.incomegroupins.com.sg

2. Click on “Check Accident Claims Status”

Please refer to the attached Product Fact Sheet